Managing a Guest Medical Emergency

1) Prioritize your own health and safety. Are you safe?

• Will helping the patient put you in danger?

2) Identify Medical Incident

• Remain calm

• Identify key details:

  • Location, nature of incident, number of people injured, severity of injuries, etc

3) Notifying event medical

• Notify event medical AS SOON AS POSSIBLE.

  • OVH via line manager or security

  • IVH via P24

  • If unable to reach medical resources onsite, call SAMU (15), fire dept. (18), or EU emergency (112).

• Do not delay notification to attempt to resolve the issue

4) Notify you direct Ops Lead / supervisor as soon as practical

5) Continue assisting the victim until told to resume normal job function

Heat-Related Illness

Symptoms of Heat-Related Illness

• ​Fatigue – reduced concentration can be an increased risk of accidents/errors.​

• Severe thirst – a late symptom of heat stress.​

• Muscle cramps & heat rash

• Heat exhaustion – headaches, dizziness, nausea and fainting.​

• Heat stroke –

  • body temperature over 40°C​ (104°F)

  • rapid pulse​

  • confusion​

  • loss of consciousness​

  • convulsions

Preventative Measures

• Know if you in particular are vulnerable–understand the risks and symptoms

• Managers – watch out for your staff and intervene early by providing shade, more frequent breaks, water, etc. ​

• Look out for signs and symptoms in yourself and your colleagues.​

• Take sensible precautions, e.g. take rest breaks in shade or a cooler environment, use sunscreen, or cover up.​

• Drink water little and often.​

• Stop work if you feel dizzy, exhausted or confused and speak to a first aider.​

• If working under direct sun, check regularly for signs of skin cancer such as discolouration and moles which grow or bleed.​

• Be prepared for first aid emergencies – first aiders understand symptoms and treatments. Activate emergency resources early. ​

Working at Heights

Working at height refers to working in any place where, if proper precautions are not taken seriously, there is a risk of falling a distance that could result in injury.

This includes:

• falling from a ladder

• falling from a structure

• falling into a hole, etc.

Falls from height remain one of the most common causes of workplace fatalities. Items can fall from height - so avoid being beneath any work at height.

PREVENTION:

• Avoid working at height is possible - identify other ways to get the job done.

• Risk assess any work at height and implement safety control measures with the correct equipment for the task

• When needed, ensure there are adequate guard roils, barriers, or other means of preventing a fall - if there are none, speak up!

• If using ladders / stepladders:

  • ensure they are in good condition and suitable for the task

  • place at the correct angle (1 unit out for every 4 units up)

  • make sure the ladder is on level ground and stabilized at the base by a coworker

  • never stand on the top two rings

• Always wear PPE (harness, hard hat, etc.) if working at height

• Be aware of others working at height in the workplace

Manual Handling

Manual handling means transporting or supporting a load by hand or bodily force. It includes lifting, putting down, pushing, pulling, carrying or moving loads.​

What are the risks? ​

• Lower back injuries​

• Hand injuries – cuts, crushing, friction burns​

• Foot injuries – crushing​

• Joint injuries – shoulder, neck, knees, elbows​

• Slips, trips and falls when manual handling a load​

• Hernias – strained stomach muscles

PREVENTION

• Use equipment to handle heavy or awkward materials where possible ​

• Only manually handle goods within your capability to do so safely

• Use correct handling or lifting technique:​

  • Keep your feet approximately shoulder width apart​

  • Look straight ahead ​

  • Grip the load firmly and keep it close to your body ​

  • Keep your back straight (this is VERY important)​

  • Keep your chest out and shoulders back​

  • Slowly lift by straightening your legs​

  • Keep your back straight and do not twist as you lift ​

Other considerations: ​

• Wear protective gloves if working near sharp edges or extra grip is needed​

• Wear protective shoes if there is a risk of dropping loads on your feet​

• Only use mechanical lifting equipment if you are trained in its use and know the risks​

• If you feel at risk of injuring from manual handling – don’t do it! ​

Fire

Everyone MUST be aware of fire hazards, at work and in accommodation ​

Ensure you know:​

• What the fire alarm sounds like​

• Where the evacuation route and muster points are – have an escape plan​

• Where the fire extinguishers and how to use them​

• What to do in the event of a fire ​

• If you don’t know these things – ask!

What is needed to start a fire:​

• FUEL:  This can be anything that is flammable (litter, cardboard boxes, chemicals, etc)​

• IGNITION:  This could be a discarded cigarette, a spark, faulty electrical equipment, etc​

• OXYGEN:  It’s everywhere! ​

Preventing fires – the Fire Risk Assessment: ​

• Identify fire hazards:

  • People at risk​

  • Take steps to remove or reduce the risk​

  • Record plans and inform others about fire procedures

  • Regularly review plans and take action if things change​

• Practical measures: ​

  • Do not allow sources of fuel to build up​

  • Ensure litter is minimal regularly disposed of​

  • Keep fuel sources away from ignition sources​

• Minimize ignition sources:​

  • Smoking ONLY in designated areas  ​

  • Discard cigarettes and matches safely in the correct containers​

  • Regularly check electrical equipment and cables for damage and don’t use them if faulty​

  • Don’t ‘daisy chain’ extension cables ​

  • Take extra precautions in kitchens and with portable heaters​

Stadiums - Prohibited Items

• Weapons and ammunition of all types (including weapon-like objects and weapons by destination)

• Explosive gases, flammable substances and pyrotechnic devices

• Dangerous substances, doping products, and illegal drugs

• Alcohol

• Glass containers and cans

• Any type of recording device: camcorders, etc.

• Any type of professional photographic equipment

• Personal means of locomotion: electric or not

• Accessories for personal means of locomotion: any type of helmet, external batteries, etc.

• Banners and other materials that may be used to promote political, religious, vulgar, or trademark messages

• Personal objects that produce excessive noise, such as megaphones, vuvuzelas, or musical instruments

• Sports equipment and accessories for these equipments that may be considered as dangerous

• Laser pointers

• Wireless devices: unauthorized wireless routers, drones, personal radios, etc.

Stadiums - Allowed Items

• Walking aid canes

• Portable oxygen cylinders for medical use

• Guide dogs

• All personal mobility aids for people with disabilities

• Bags with a maximum capacity of 25 liters

• Camera lenses no larger than 20cm

• Beverage containers: metallic or plastic flasks up to 0.75 liters per person

• Sunscreen in spray form, spray mist

• Food in reasonable quantity for personal consumption

• Little retractable umbrellas

• Flags of countries and territories participating in the Games, without right pole (1x2 max)

COVID-19 Guidelines

As some of us work long days or are around large groups of people, it is important to prioritize our health and the health of those around us. If you feel sick or suspect that you may have been exposed to Covid 19, please do not come to work and be sure to alert your manager.

To stay healthy on-site, please make sure to hydrate regularly, wash your hands or use hand sanitizer frequently, opt to wear a mask as needed, and monitor any signs of illness.

• SYMPTOMS:  nasal congestion, runny nose, sore throat, fatigue, headache, cough, muscle or body aches, fever or chills

• If you experience any symptoms listed above, please take an antigen test available for purchase in Pharmacies or at the Workforce Medical Clinic (appointment required)

• If you test positive for COVID-19, please contact HR. It is recommended to isolate for 5 days. Isolation can end on day 5 if no serious symptoms persist.

• If you MUST enter the workplace and test positive or are experiencing symptoms, please wear a mask.